Frequently Asked Questions
Find answers to common questions about your new green companions
What if my plant arrives damaged?
We guarantee every plant will arrive in good health. If your plant is damaged during transit, please contact us within 30 days with a photo for a replacement.
Do the plants come with pots?
Most of our plants can be purchased either in their nursery pots or paired with our signature ceramic planters.
How do I know which plant is right for my light levels?
Each product page includes a lighting guide. We categorize plants from low light to bright direct light to help you choose the best fit for your space.
Are your plants pet-friendly?
We offer a dedicated 'Pet-Friendly' collection featuring non-toxic varieties like Calatheas and Ferns to keep your furry friends safe.
Can I include a gift message?
Yes, you can add a personalized gift message during the checkout process, which we will print on a beautiful card.
How do I care for my new plant?
Every order includes a digital care guide tailored to your specific plant species, covering watering, light, and humidity needs.